Big law firms from Orlando and Tampa use “case managers.”  What are they?  The Florida Bar does not define when a law firm can call a secretary a “case manager.”  Secretaries are important and serve a valuable purpose.  But if you only talk to a “case manager,” are you talking to a lawyer?  No.   At Howell & Thornhill, we don’t have case managers.  Talk to a lawyer, call Howell & Thornhill.

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